Privacy Policy

Effective Date: 01. November 2024

Welcome to jankojovanovic.com, where your privacy and security are our top priorities. This Privacy Policy outlines the ways in which we collect, use, and protect your personal information when you visit our website or engage with our services. By accessing or using our website, you agree to the terms and practices described in this policy.

We are committed to ensuring that your personal information is protected in compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your data, and outlines the rights you have regarding your information.

1. Information We Collect

We collect personal information that you provide to us directly, as well as information we collect automatically when you interact with our website or services. Below are the categories of personal data we may collect:

1.1 Personal Identification Information

  • Name, email address, phone number, postal address
  • Payment information (only when required for transactions)

1.2 Commercial Information

  • Details of transactions, such as purchases made, payment information, and service usage

1.3 Technical Data

  • IP address, browser type and version, time zone, operating system, device information
  • Usage data, such as page views, site navigation, and how you interact with the site

1.4 Geolocation Data

  • Physical location derived from your IP address or other location-tracking technologies

1.5 Marketing and Communications Data

  • Preferences regarding receiving marketing communications and your communication preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services or products, including processing payments, transactions, and customer service
  • To communicate with you about updates, promotions, and other marketing materials (where applicable and with your consent)
  • To personalize your experience and deliver content tailored to your interests
  • To analyze and improve the performance of our website and services
  • To comply with legal obligations, such as tax laws or audits
  • To ensure the security of our website, services, and customer data, including preventing fraud and protecting against unauthorized access
  • For any other purposes that we disclose to you at the time of data collection

3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with operations such as payment processing, website hosting, marketing, and customer support. These providers are contractually obligated to handle your information in accordance with this Privacy Policy.
  • Legal Compliance: We may disclose your personal information when required to do so by law, to comply with legal obligations, or in response to lawful requests by public authorities (e.g., court orders or government agencies).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction, subject to the terms of this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website and to collect analytics. Cookies are small text files stored on your device that help us understand how you use our site, allowing us to tailor your experience and improve functionality.

You can adjust your browser settings to disable cookies, but please note that this may affect the functionality of the website.

5. Your Rights Regarding Your Data

Depending on your location, you may have specific rights regarding your personal data.

5.1 General Rights (Applicable to All Visitors)

  • Access: You have the right to request information about the personal data we store about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal data, subject to certain legal obligations.
  • Portability: You have the right to receive a copy of your personal data in a structured, commonly used format.

5.2 GDPR Rights (For EU and UK Visitors)

  • Restriction of Processing: You can request that we limit the processing of your data in specific circumstances.
  • Withdrawal of Consent: If we process your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before the withdrawal.
  • Objection to Processing: You have the right to object to the processing of your personal data, including for direct marketing purposes.
  • Right to Lodge a Complaint: If you believe we have not handled your data in accordance with GDPR, you may lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us at hello@jankojovanovic.com with a detailed request.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request deletion of your data, we will comply unless we have a legal obligation to retain it.

7. Security of Your Information

We take the security of your personal data seriously and implement reasonable physical, electronic, and procedural safeguards to protect it. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us so we can take appropriate action to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at hello@jankojovanovic.com.